Treatments +

Salon Host

Full-Time, Part-Time

Location: Multiple

Reporting directly to: Salon Manager

As the Salon Front of House, you will hold a vital position in the salon. You must always set a good example and have the company’s best interest at heart. As a company we are totally committed to training and developing our team. It is vital that the team follow the company procedures.

Below is an outline of your direct job description as Salon Host:

(as the front of house you will also hold partial responsibility for the smooth running of the salon and team.)

  • To ensure the smooth running of the salon by directly supporting the Salon Manager and to operate the salon fully in their absence.
  • To lead by example with professionalism, punctuality, honesty, and efficiency, at all times.
  • To understand the targets set for the salon and personal KPI’s.
  • To be involved in promoting and overseeing a high level of customer service throughout the team.
  • To ensure that the company health and safety procedures are always maintained and any updates are implemented immediately if salon manager is absent.
  • To ensure a high quality of cleanliness and hygiene throughout the salon, staff areas, storage areas and offices.
  • To ensure that correct guest data is taken and used in accordance with GDPR.
  • To help deal with guest complaints fairly and keep a concise record of this.
  • To help with the induction process of all new team members.
  • To attend regular team meetings.
  • To ensure maximum appointments are booked through diary management.
  • To ensure that each team member is presentable, in accordance with a high-quality salon standard.
  • To monitor the time keeping of all team members and inform Salon Manager if required.

BELOW IS AN OUTLINE OF WHAT IS EXPECTED FROM ALL STRIP EMPLOYEES:

  • To arrive at the salon at least 15 minutes prior to your shift. (30mins for keyholders)
  • To call the Salon Manager (managers to call Area Manager) before 7:15am if you are unable to make it into work.
  • To welcome, be aware of and make eye contact with every client in the salon and not just your own.
  • To always remember to smile, be professional and show courteous manners to clients and team members.
  • To ensure you are customer focused at all times, be 100% positive and proud of of everything you do and your contribution to the team.
  • Take pride in your appearance every day; you are the walking advertisement for a highly successful and dynamic company and your image should always reflect this.
  • To ensure your product knowledge is up to date, to attend regular education sessions on this subject and to participate in any further training as requested by the company.
  • To attend and participate in any events that salon may enter into with the purpose of promoting and raising the profile of the business.
  • To ensure that the company health and safety procedures are maintained at all times.

Work remotely: No

Salary: £22,000.00 per annum + annual performance bonus (if KPI’s are met) of up to £3,000

Email your CV and covering letter to hr@striphairremovalexperts.com

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Google Reviews

  • I have been going to Strip Wax for years, and it never disappoints. They always do an excellent job, and make the experience as pain free as waxing allows. Staff are always really helpful, the rooms are gorgeous and they use great products. Would highly recommend.

  • I have been looking for a hair removal salon since leaving NYC. A lot of beauty salons use mediocre wax, however at Strip they use the proper black wax which is the best and most comfortable way to remove hair it is also super quick. Staff could not have been more friendly helpful and professional. I will definitely be returning to Strip!

  • Just had my very first Brazilian wax and was pretty nervous, but Isobel put me at ease straight away. I felt really cared for and it wasn’t embarrassing at all; and not anywhere near as painful as I’d feared.

    I’ve signed up for their special offer of 5 for the price of 4. Isobel has completely changed the way I think about waxing. Thank you!

  • Got a Brazilian here and it’s the most painless waxing experience I’ve ever had. Also very good wax job, and she really made me feel relaxed and comfortable too… which is not easy when you’re half naked getting waxed! Will def go back.

  • Have been coming here for over 5 years when I had my first ever Hollywood – I was scared and nervous! It is one of the best salons around – great products, calming atmosphere and fabulous staff. Nicole has made my laser experience so much fun and has always listened to any need I’ve had, she is precise, considerate and a joy to be around! The manager Hannah is also the best and is very thoughtful and kind. Would definitely recommend to any and all friends/family.

  • As it was my first waxing I was quite nervous. There was no need to be. The staff were friendly and professional. Eva put me at ease by explaining everything. She did an amazing treatment, virtually pain free. Will definitely be back. Thank you Eva and all the staff .

  • Absolutely amazing wax with Martina today. The whole experience from Terri on reception to the treatment was fantastic and I cannot recommend this salon enough. Having recently undergone extensive surgery for Crohn’s disease, I was nervous for my first wax in a few years and Martina was just amazing she listened to me and made me feel totally relaxed and in safe hands. The wax they use is fantastic and you barely feel a thing. Can’t wait to come back!

  • Best waxing experience I’ve ever had! Martina was wonderful and the products they use are amazing and make a really comfortable experience. I’m a customer for life.

  • Hands down the best wax I have ever had. This was my first time going to Strip and there was no pain whatsoever and it was over so quickly! I have very sensitive skin and am always in pain whenever I get a wax however, I had none of these issues here! Will 100% be back.

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